Questions, answered plainly.
If yours isn’t here, ask it by email — the answer will be just as plain.
Workflows and systems that handle repetitive back-office work: document generation, payment chasing, cost reconciliation and reporting. They run against the systems you already use — I do not sell a platform.
Professional services and creative, recruitment, travel and tour, and estate. The diagnosis is the same in all four: work delivered, costs incurred, and margin leaking between the two.
The first system is typically live in about three weeks, depending on your systems and how quickly access is arranged.
It depends on scope, so it is discussed on the first call rather than quoted from a page. The call is free and carries no obligation.
No. Everything is built around what you already run. There is no platform to migrate to, no data import and nothing for your team to unlearn.
Read access to the relevant systems, scoped to the task. For the first conversation, anonymised extracts are fine — and nothing at all is needed before the call.
It is monitored and fixed as part of the arrangement. One point of contact — me — and it stays my problem, not yours.
You do. Everything built for you is yours, and your data is exported in full whenever you ask.
No lock-in beyond the minimum term. The handover is documented so whoever takes over — you or someone else — can run what was built.
Yes, and the About section says so plainly. In practice it means direct access to the person doing the work, honest answers about capacity, and documentation kept current so continuity does not depend on my calendar.